Les and the entire Northern Comfort Team,
Thanks for a fantastic job installing central air in both of my houses. Im actually looking forward to some 90 degree day!!
You also did on amazing job installing a new furnace and running new ductwork in a older home that had none. im happy to report upstairs and downstairs was toasty and evenly warm all winter! There was also a drastic reduction in electric/gas consumptions for that property.
Nice job on switching out the electric water heater to a efficient gas one! The Wi-Fi thermostat is exactly perfect. I was able to monitor and control the temperature in my home all winter while I’m states away. The app will even alert me if my home temp goes above or below certain temperatures more worries if everything is operating while I’m gone!
Les took a great amount of time looking, taking measurement, and writing notes in both homes, his plans, recommendations are options for equipment and how it would be installed was top notch. He explained everything clearly and answered all my questions. Your prices are very fair and there were no "surprise" or "extra charges" at the completion. The service crews that were at both houses were professional in appearance and actions.
I was extremely impressed on how well they handled both jobs at once especially in the one house with its complex installation. All the guys worked hard and were focused at all times.
Band was always cheerful and helpful when i spoke with her on the phone. She returned calls promptly, was great with scheduling this multiday and season job. She registered the equipment and sent me the warranty papers. She went the extra mile to find, fill out and sent focus on energy rebates for the equipment too!
I am very happy and look forward to Northern Comfort being my HVAC company many years to come.
I appreciate the help you gave me over the phone concerning my Munchkin boiler. It was great to talk to someone who understands the boiler. If I h have a problem in the future, you will be the first I call.
- Myron R
Thanks for taking my order by phone. Trevor did a great job, he found the problem right away and was very pleasant to deal with.
Thank you for all your help. Nice working with friendly people who want to help.
Amazing service from initial phone call to installation. Brian answered all my questions and made sure I knew how to operate the remote WiFi functions. And Barb's management of the whole process and follow up for the warranty was perfect.
- Ellen M.
I want to thank you and Northern Comfort for the prompt attention you gave to my request for a new A/C unit for my summer home. Brian and his helper just left our house a little while ago after installing our new unit. I was very impressed by their professionalism and the quality of the work they did. Northern Comfort Systems should be proud to have employees of this caliber. If you ever want or need a satisfied customer recommendation, please feel free to use me as a reference.
- Wayne M.
Thank you, Les. We appreciate the prompt service.
- Tom and Deb M.
We are extremely happy with the installation of our new furnace. They immediately responded to our request for a quote, thoroughly explained our options, answered all of our questions, and installed the unit timely. Communication was great the entire process. No mess, no hassles. Thanks!
- Jeff B.
Service, Timeliness, Technician] Our tankless water heater froze. I had a replacement heater installed within five hours! It’s the second time I have used Northern Comfort Systems and have been pleased both times.
- Bob D.
Thanks for taking the time to listen and giving me a little break on the invoice. I'm very satisfied with your service and all the follow through!! There is not enough of that in the North Woods!! Your guys were very friendly and customer service oriented as well. I look forward to doing business in the future.
Thanks again and try to go home sometime soon.
This company responded in a timely manner. I had called other companies in the area that never showed up when they said and never bothered to call. Northern Comfort was professional and addressed any question promptly. I would recommend them very highly.
- Ed in Glidden, WI
Very customer focused. Install done on date promised. They go the extra mile.
- Terry in Ladysmith, WI
They told me everything I needed and wanted to know. They are wonderful people.
- Laura R.